East Towne

East Towne is a North Carolina-licensed adult care home (license HAL-060-149) in Charlotte with 120 beds. Below is its public state record — license, star-rating history, posted inspections and penalties — plus local cost context and what to ask on a tour.

Is East Towne licensed in North Carolina?

Yes. East Towne holds North Carolina adult care home license HAL-060-149 from the DHSR Adult Care Licensure Section and appears on the state's current licensed listing, with 120 beds at 4815 North Sharon Amity Road in Charlotte. At 120 licensed beds it is the 5th-largest of 39 adult care homes in Mecklenburg County.

The licensee of record is Charlotte Opco Holdings, LLC. An adult care home is North Carolina's assisted living license: personal care, medication administration and supervision under 10A NCAC 13F — not 24-hour skilled nursing, which requires a nursing home license under 10A NCAC 13D.

What star rating does North Carolina give East Towne?

East Towne's current DHSR star rating is three stars (score 103.50), issued June 24, 2025 after a annual inspection. The previous rating was also three stars.

North Carolina rates every adult care home 0-4 stars from inspection points (100 base points, plus merits for rule-exceeding performance and minus demerits for violations); four stars requires 100+ points on two consecutive annual surveys. In Mecklenburg County, 13 of 39 rated adult care homes currently hold four stars. The rating is the state's — we do not rate facilities.

Has East Towne been penalized by North Carolina regulators?

Yes. DHSR's 36-month penalty listing shows 1 penalty item(s) totaling $4,000 for East Towne under G.S. 131D-34, in the area(s) of Other Resident Care and Services.

Penalties are imposed for the most serious violations — level A1/A2 findings that caused or risked serious harm, or violations left unabated. A paid or settled penalty does not mean the issue recurred; ask the administrator what was changed and read the linked report.

What have state inspections found at East Towne?

DHSR has posted 36 inspection documents for East Towne since 2014: 14 Statement(s) of Deficiencies, 5 "No Deficiencies Cited" result(s), and 1 county DSS Corrective Action Report(s). The most recent posted entry is a Constr Biennial Follow-up dated 7/24/2025 (Statement of Deficiency with Plan of Correction).

19 of the posted entries are complaint investigations. Statements of Deficiencies document rule violations found by DHSR; Corrective Action Reports are the county DSS equivalent. Open the PDFs — the left column is what inspectors found, the right column is the facility's plan of correction. Our guide to reading a DHSR inspection report walks through one.

Does East Towne offer memory care?

Not as a licensed unit. East Towne does not appear on DHSR's Special Care Unit listing, so it has no beds licensed for secured Alzheimer's/dementia care; residents with mild memory loss may live there, but a secured memory care setting would mean a different community.

North Carolina has no separate memory-care license. A Special Care Unit must add dementia-trained staff, unit staffing, a secured environment and a written disclosure statement. Ask for that statement and compare it with what the tour guide tells you. Browse all licensed Special Care Units.

Where is East Towne located in Charlotte, NC?

East Towne is at 4815 North Sharon Amity Road, Charlotte, NC 28205, in Mecklenburg County. ZIP 28205 takes in Plaza Midwood, NoDa (North Davidson), Commonwealth-Morningside, Villa Heights. The nearest major hospitals are Atrium Health Carolinas Medical Center and Novant Health Presbyterian Medical Center.

29 other licensed adult care homes are in Charlotte. Veterans in the area are served by the Salisbury VA Health Care System (W.G. (Bill) Hefner VA Medical Center) and the VA Charlotte health care centers. See assisted living in Charlotte.

Other licensed adult care homes in Charlotte

• Brighton Gardens of Charlotte — 125 beds, 25 SCU beds, 2 of 4 (89.25)
• The Pines On Carmel Senior Living — 125 beds, 25 SCU beds, 1 of 4 (73.50)
• Waltonwood Cotswold — 125 beds, 27 SCU beds, 3 of 4 (107.00)
• Legacy Heights Senior Living Community — 122 beds, 52 SCU beds, 2 of 4 (81.75)
• Summit Place of Southpark — 120 beds, 30 SCU beds, 3 of 4 (101.50)

How much does assisted living cost near East Towne in Charlotte?

Assisted living in Greater Charlotte typically runs $4,200-$5,800/mo in 2026; Charlotte generally prices near the middle of the metro range. East Towne's own rates are not published by the state — ask for a written rate sheet for your parent's specific room and care level.

Lower-income residents may qualify for State/County Special Assistance through the county Department of Social Services — a cash supplement toward room and board that is not Medicaid, though SA recipients are automatically Medicaid-eligible; an SA/SCU track applies in Special Care Units. Veterans and surviving spouses may qualify for VA Aid & Attendance. See assisted living costs in Charlotte.

How should families evaluate East Towne before choosing it?

Start with East Towne's public DHSR record — the star rating, the latest Statement of Deficiencies and any penalties — then tour twice, once unannounced near a mealtime, and get the rate sheet and residency agreement in writing before you commit.

What this facility's record suggests asking

• Ask what changed after the 8/14/2023 penalty finding and request the plan of correction.
• Ask how the 19 complaint investigation(s) on file were resolved.
• Ask what happens if your parent later needs secured memory care — a move to another community is likely.
• In a building this size, ask how many residents each aide is assigned on the overnight shift.
• Confirm the license number on the certificate posted in the lobby matches HAL-060-149.

Questions for any tour

• Do you accept State/County Special Assistance (SA), an SA/SCU memory-care placement, or VA Aid & Attendance?
• What activities run on weekends and evenings, not just weekday afternoons?
• May we visit unannounced after move-in, including during a meal?
• How long have the administrator and the resident care coordinator been in their roles?
• Who passes medications, and how are medication errors tracked and reported to DHSR?
• How do you handle a resident fall or medical emergency at 2 a.m.?

Is East Towne an assisted living facility or a nursing home?

East Towne is an assisted living facility — in North Carolina terms, a licensed adult care home — not a nursing home; it provides personal care, medication help and supervision rather than round-the-clock skilled nursing.

Last verified: October 2026