The Laurels in Highland Creek

The Laurels in Highland Creek is a North Carolina-licensed adult care home (license HAL-060-161) in Charlotte with 105 beds. Below is its public state record — license, star-rating history, posted inspections and penalties — plus local cost context and what to ask on a tour.

Is The Laurels in Highland Creek licensed in North Carolina?

Yes. The Laurels in Highland Creek holds North Carolina adult care home license HAL-060-161 from the DHSR Adult Care Licensure Section and appears on the state's current licensed listing, with 105 beds at 6101 Clarke Creek Parkway in Charlotte. At 105 licensed beds it is the 8th-largest of 39 adult care homes in Mecklenburg County.

The licensee of record is SNH NC Tenant LLC. An adult care home is North Carolina's assisted living license: personal care, medication administration and supervision under 10A NCAC 13F — not 24-hour skilled nursing, which requires a nursing home license under 10A NCAC 13D.

What star rating does North Carolina give The Laurels in Highland Creek?

The Laurels in Highland Creek's current DHSR star rating is two stars (score 89.00), issued June 5, 2025 after a monitoring visit. The previous rating was also two stars.

North Carolina rates every adult care home 0-4 stars from inspection points (100 base points, plus merits for rule-exceeding performance and minus demerits for violations); four stars requires 100+ points on two consecutive annual surveys. In Mecklenburg County, 13 of 39 rated adult care homes currently hold four stars. The rating is the state's — we do not rate facilities.

Has The Laurels in Highland Creek been penalized by North Carolina regulators?

Yes. DHSR's 36-month penalty listing shows 2 penalty item(s) totaling $10,500 for The Laurels in Highland Creek under G.S. 131D-34, in the area(s) of Personal Care and Supervision.

Penalties are imposed for the most serious violations — level A1/A2 findings that caused or risked serious harm, or violations left unabated. A paid or settled penalty does not mean the issue recurred; ask the administrator what was changed and read the linked report.

What have state inspections found at The Laurels in Highland Creek?

DHSR has posted 31 inspection documents for The Laurels in Highland Creek since 2014: 15 Statement(s) of Deficiencies, 5 "No Deficiencies Cited" result(s), and 2 county DSS Corrective Action Report(s). The most recent posted entry is a ACLS Follow-up dated 9/17/2025 (Statement of Deficiency with Plan of Correction).

10 of the posted entries are complaint investigations. Statements of Deficiencies document rule violations found by DHSR; Corrective Action Reports are the county DSS equivalent. Open the PDFs — the left column is what inspectors found, the right column is the facility's plan of correction. Our guide to reading a DHSR inspection report walks through one.

Does The Laurels in Highland Creek offer memory care?

Not as a licensed unit. The Laurels in Highland Creek does not appear on DHSR's Special Care Unit listing, so it has no beds licensed for secured Alzheimer's/dementia care; residents with mild memory loss may live there, but a secured memory care setting would mean a different community.

North Carolina has no separate memory-care license. A Special Care Unit must add dementia-trained staff, unit staffing, a secured environment and a written disclosure statement. Ask for that statement and compare it with what the tour guide tells you. Browse all licensed Special Care Units.

Where is The Laurels in Highland Creek located in Charlotte, NC?

The Laurels in Highland Creek is at 6101 Clarke Creek Parkway, Charlotte, NC 28269, in Mecklenburg County. ZIP 28269 takes in Highland Creek, Prosperity Village, Eastfield, David Cox Road. The nearest major hospitals are Atrium Health Carolinas Medical Center and Novant Health Presbyterian Medical Center.

29 other licensed adult care homes are in Charlotte. Veterans in the area are served by the Salisbury VA Health Care System (W.G. (Bill) Hefner VA Medical Center) and the VA Charlotte health care centers. See assisted living in Charlotte.

Other licensed adult care homes in Charlotte

• Brighton Gardens of Charlotte — 125 beds, 25 SCU beds, 2 of 4 (89.25)
• The Pines On Carmel Senior Living — 125 beds, 25 SCU beds, 1 of 4 (73.50)
• Waltonwood Cotswold — 125 beds, 27 SCU beds, 3 of 4 (107.00)
• Legacy Heights Senior Living Community — 122 beds, 52 SCU beds, 2 of 4 (81.75)
• East Towne — 120 beds, 3 of 4 (103.50)

How much does assisted living cost near The Laurels in Highland Creek in Charlotte?

Assisted living in Greater Charlotte typically runs $4,200-$5,800/mo in 2026; Charlotte generally prices near the middle of the metro range. The Laurels in Highland Creek's own rates are not published by the state — ask for a written rate sheet for your parent's specific room and care level.

Lower-income residents may qualify for State/County Special Assistance through the county Department of Social Services — a cash supplement toward room and board that is not Medicaid, though SA recipients are automatically Medicaid-eligible; an SA/SCU track applies in Special Care Units. Veterans and surviving spouses may qualify for VA Aid & Attendance. See assisted living costs in Charlotte.

How should families evaluate The Laurels in Highland Creek before choosing it?

Start with The Laurels in Highland Creek's public DHSR record — the star rating, the latest Statement of Deficiencies and any penalties — then tour twice, once unannounced near a mealtime, and get the rate sheet and residency agreement in writing before you commit.

What this facility's record suggests asking

• Ask what changed after the 2/13/2025 penalty finding and request the plan of correction.
• Read the most recent Statement of Deficiencies before touring — a score under 90 means the home lost more than 10 points to violations on its last rated inspection.
• Ask how the 10 complaint investigation(s) on file were resolved.
• Ask what happens if your parent later needs secured memory care — a move to another community is likely.
• In a building this size, ask how many residents each aide is assigned on the overnight shift.
• Confirm the license number on the certificate posted in the lobby matches HAL-060-161.

Questions for any tour

• How much notice do you give before a rate increase or a discharge?
• What is the overnight caregiver-to-resident ratio, and is it the same in the Special Care Unit?
• What care needs would require a resident to move to a nursing home?
• Do you have dementia-trained staff on every shift, as North Carolina requires in a Special Care Unit?
• Can I see your most recent DHSR Statement of Deficiencies and your plan of correction?
• What is included in the base monthly rate, and what triggers a higher care-level charge?

Is The Laurels in Highland Creek an assisted living facility or a nursing home?

The Laurels in Highland Creek is an assisted living facility — in North Carolina terms, a licensed adult care home — not a nursing home; it provides personal care, medication help and supervision rather than round-the-clock skilled nursing.

Last verified: October 2026